Private Residence Operations Leader
Standards. Systems. Calm execution.

I am an operations leader with nearly 30  years of experience overseeing ultra-high-net-worth private residences and complex household teams.

My work sits at the intersection of discretion, structure, and service. I build systems that hold under pressure. I recruit and develop strong teams. I align staff, vendors, and family office stakeholders around clear standards and consistent execution.

I am known for calm leadership, direct communication, and high accountability without drama.

• Install operational structure in complex environments
• Recruit, onboard, and develop household teams
• Establish service standards and SOPs
• Manage vendor ecosystems and performance
• Act as a trusted representative between principals and staff
• Bring order and clarity to high-pressure situations

Principal’s Representative / Residence Operations Lead
Multi-Residence Portfolio | 2019–2026

• Oversaw end-to-end household operations across multiple luxury residences
• Built and led high-performing domestic staff teams
• Implemented operating rhythms, reporting structures, and performance standards
• Managed budgets, capital projects, events, and vendor relationships
• Served as trusted liaison to principals and family office leadership

Additional experience in luxury hospitality and private service available upon request.

• Integrity and confidentiality
• Clear expectations and direct communication
• Standards without ego
• Calm under pressure
• Respect for the craft of service

Open to senior operations roles within:

• Private residences
• Family offices
• Luxury lifestyle operations
• High-trust consulting engagements

Email: jared@jaredmiles.com
LinkedIn: https://www.linkedin.com/in/jared-miles-036a6070/